Privacy Policy Overview

This Privacy Policy explains how Sleep Empire Academy collects, uses, shares, and retains personal data when you visit sleepempirecottage.click or use our course-related services. It applies to information handled in connection with professional development content, account activity, and site operations.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Privacy email

feedback@sleepempirecottage.click

Telephone

+62 812-692-898

Mailing address

Jalan Batu Sedimen 7, Cimahi Utara Sub District, Cimahi District, West Java 40514

Privacy inquiries

Use the contact details below for questions about this policy or our handling of personal data.

Data We Collect

We may collect identifiers such as name and contact details, account information, course enrollment and progress records, payment-related information where needed for transactions, communications you send to us, and technical data such as device, browser, and usage information. We collect only the data reasonably needed to operate the website, provide professional development courses, and manage related support and administration.

The categories of data collected depend on how users interact with the site and courses.

How We Collect Data

We receive personal data directly from you when you register, enroll, complete forms, or contact us. We also collect data automatically through the website, including log data, device details, and cookie-based usage information. In some cases, we may receive limited information from service providers that help us process payments, deliver content, or maintain the site.

Information may come from direct submissions, account activity, and automated site interactions.

Types of Cookies

The site may use essential cookies that support security and core functions, preference cookies that remember settings, and analytics cookies that help us understand site performance and usage patterns. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these functions.

We use a limited set of cookies for operation, preferences, and basic analytics.

Cookie Controls

You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site functions, saved preferences, or course-related features. Browser controls may also allow you to delete existing cookies or block future ones.

Cookie settings can usually be adjusted in the browser or device used to access the site.

How We Use Data

We use personal data to provide and manage accounts, enroll users in courses, deliver learning content, process transactions, respond to inquiries, maintain site security, monitor performance, improve functionality, and meet legal or administrative obligations. We may also use data to prevent fraud, enforce site terms, and keep records needed for business operations.

Processing is limited to operational needs and the purposes described here.

Service Providers and Partners

We may share personal data with vendors and other partners that support hosting, payment processing, analytics, communications, customer support, and course delivery. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform contracted functions.

Legal Disclosures

We may share personal data if required to comply with law, court orders, lawful requests, or regulatory obligations. We may also disclose information to establish, exercise, or defend legal claims, or to protect the rights, safety, and security of users, the site, or our operations.

We disclose information to public authorities only when a valid legal basis requires it.

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or review of how we handle a request. You may also object to or restrict some processing where those rights apply. Some requests may not be available if we must keep the data for legal or operational reasons.

Available rights depend on the nature of the data and applicable law.

How to Make a Request

To submit a privacy request, provide enough information for us to verify your identity and locate the relevant records. We may ask for additional details before responding. If a request cannot be fully honored, we will explain the reason in general terms where permitted by law.

Requests are reviewed before action is taken to protect account security and data integrity.

Data Retention

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, or operational requirements. When data is no longer needed, we delete it, anonymize it, or retain it in a limited form if required for compliance, dispute handling, or security purposes.

We keep data only for as long as needed for the stated purpose or a lawful recordkeeping need.

Policy Updates

If we make material changes, we will post the updated policy on this page and may provide additional notice where appropriate. The revised version applies from the stated effective date. We encourage users to review the policy periodically.

We may revise this policy when our practices, services, or legal obligations change.